Overview
B2B Associate Software Engineer Jobs in Toronto, Canada at Sun Life
Position: B2B Associate Software Engineer at Sun Life
Explore a rewarding hybrid opportunity as a B2B Associate Software Engineer with Sun Life. Leverage your Java development skills to enhance IT application reliability while contributing positively to client experiences.
In this hybrid role, you’ll step into the Application Operations Support (AOS) team. This position focuses on analyzing user requests, troubleshooting technical issues, and ensuring compliance with ITIL standards. Your strong technical skills and communication abilities will play a vital role in providing support and fostering collaboration within the team.
Key Responsibilities:
• Accept and assess user requests for action
• Manage changes and incidents following the ITIL framework
• Monitor file transfer events, resolving issues promptly
• Ensure compliance with security directives
• Provide stability through comprehensive troubleshooting
Requirements:
• Strong verbal and written communication skills
• Quick response time to meet service level agreements
• Ability to multitask and manage client requests
• Comfortable learning new applications quickly
• Positive attitude and teamwork spirit
Utilize your Java skills and communication expertise to thrive at Sun Life in this impactful role.
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Title: B2B Associate Software Engineer
Company: Sun Life
Location: Toronto, Canada
Category: