Overview
Bilingual Client Services Navigator Jobs in Ottawa, Canada at Pinecrest Queensway Community Health Centre
Join Pinecrest-Queensway Community Health Centre as a Bilingual Client Services Navigator in Pembroke, Ontario. Support client intake and coordinate essential services for families in need.
As part of a dedicated team, this navigator role emphasizes client service delivery through effective intake, triage, and administrative processes. You will manage inquiries, collaborate with service providers, and maintain accurate records. This position requires strong organizational skills as well as the ability to handle multiple priorities while ensuring client confidentiality and satisfaction.
Key Responsibilities:
• Conduct comprehensive intake screenings and assessments
• Manage a high volume of incoming referrals promptly
• Maintain up-to-date electronic records in compliance with standards
• Coordinate appointments and administrative support for clinical staff
• Provide resource navigation for clients and families
Requirements:
• Diploma or degree in related discipline preferred
• Knowledge of early childhood developmental milestones
• Strong decision-making and problem-solving skills
• Ability to maintain confidentiality in all situations
• Proficiency in electronic documentation systems
Utilize your skills in client services and coordination to support families through essential health programs at PQCHC.
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Title: Bilingual Client Services Navigator
Company: Pinecrest Queensway Community Health Centre
Location: Ottawa, Canada
Category: