Overview
Bilingual Member Services Representative Jobs in Calgary, Canada at GroupSource LP
Elevate your career with Group Source as a Bilingual Member Services Representative in Calgary, Alberta. In this hybrid role, you will provide exceptional service to members in both French and English.
In this full-time, hybrid position, you will assist members with claims inquiries and support internal teams through effective communication. Your strong customer service skills will shine as you address complex questions via phone and email, ensuring adherence to service level agreements. Join a supportive team that values collaboration, growth, and a client-first approach.
Key Responsibilities:
• Answer phone calls in English and French for member inquiries
• Investigate requests and ensure accurate information delivery
• Process health and dental claims efficiently
• Handle correspondence and claims filing
• Deliver excellent customer service consistently
Requirements:
• Completion or near completion of post-secondary education
• 1-2 years of Call Centre experience preferred
• Strong communication skills in English and French
• Familiarity with Microsoft Office applications
• Excellent organizational and planning abilities
Deliver outstanding member experiences while leveraging your bilingual skills in this dynamic role at Group Source.
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Title: Bilingual Member Services Representative
Company: GroupSource LP
Location: Calgary, Canada
Category: