Overview
Bilingual Receptionist Center Jobs in Regina, Canada at Brandt Group of Companies
Position: Bilingual Receptionist Support Center
Join our Regina Customer Support Center as a Bilingual Receptionist, leveraging exceptional telephone and interpersonal skills to engage with our valued customers. This role demands attention to detail and commitment to outstanding customer service.
We are seeking a detail-oriented Receptionist fluent in both French and English for our Regina Customer Support Center. You will manage incoming calls, e-mails, and inquiries while maintaining accurate customer records. Building positive relationships and handling customer concerns professionally are essential aspects of this role.
Key Responsibilities:
• Answer and route customer calls and inquiries
• Respond diplomatically to customer complaints
• Maintain accurate records of customer information
• Represent the organization positively as a front-line worker
• Manage office supplies inventory effectively
Requirements:
• High school diploma or GED required
• 2-4 years call center experience preferred
• Proficiency in Microsoft Office applications
• Strong communication skills and telephone manners
• Experience with multi-line switchboard advantageous
Elevate customer service by providing exceptional support and streamlined communication in our Regina center.
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Title: Bilingual Receptionist Center
Company: Brandt Group of Companies
Location: Regina, Canada
Category: