Overview
Business Analyst Jobs in Edmonton, Alberta, Canada at Enterprise Solutions Inc.
DELIVERABLES
The contractor business analyst will deliver the following:
1. Work Plan: a validated work plan outlining project activities, milestones, and resource requirements.
2. Baseline Assessment Report: Documentation of current-state manual processes, including baseline metrics, process maps, pain points, constraints, and risks.
3. Modernization Evaluation Framework:
- A practical evaluation framework, suitable for use in TI intake and prioritization processes, describing:
- Methods and metrics for assessing modernization opportunities
- Approach for estimating potential benefits before implementation
- Guidance for how future post implementation evaluation could be performed by PSES or TI, when/if solutions are implemented
4. Modernization Opportunities Report: A comprehensive report detailing:
- Identified modernization opportunities across PSES program areas
- Categorization of opportunities (digitization, automation, workflow redesign, emerging technologies, etc.)
- Estimated potential efficiency gains and expected performance improvements
- High-level feasibility considerations, enablers, and barriers
- Alignment to PSES strategic and IMT priorities
5. Technology Adoption Roadmap:
Phased plan for implementing AI and emerging technologies.
6. Final Operational Modernization Report:
A validated final report, delivered in a format suitable for executive stakeholders, including a Stakeholder engagement summary, phased roadmap for recommended improvements, modernization opportunities, efficiency gains, and evaluations for any modernization opportunities implemented, and recommendations for ongoing monitoring and continuous improvement. The final report will be included in the IMT Strategic Roadmap in preparation to provide to Technology and Innovations
7. Change Management Support Plan:
High-level change management considerations, including potential impacts, stakeholder groups, and adoption factors relevant to proposed modernization opportunities.
EXCLUSIONS
The business analyst’s role will exclude:
- Developing or implementing technical solutions.
- Collecting post implementation data, benefit realization measurement, or monitoring of implemented solutions.
- Addressing requests or features outside the scope of modernization.
- Providing ongoing support, maintenance, or monitoring of implemented solutions after project completion.
- Conducting procurement of technology solutions or vendor management.
Must Have
Work Experience
- Experience with data analysis, reporting, and the development of evaluation and measurement plans for project outcomes . 5 years
- Lean Six Sigma Green belt preferred while familiar with digitization and process automation best practices. 2 years
- Proven experience in business process analysis and technology modernization, including emerging technologies such as Robotic Process Automation and AI, with a demonstrated ability to identify, quantify, and validate efficiency gains from digitization and technology adoption. 5 years
- Strong background in process mapping, gap analysis, and developing current-state baselines for complex service delivery environments with strong data fundamentals (how data is collected, integrated, governed, and reused) 5 years
Nice to Have
Work Experience
- Ability to develop and execute work plans, roadmaps, and evaluation frameworks. 5 years
- Excellent communication, facilitation, and presentation skills for executive and operational audiences. 5 years
- Experience in end-to-end process and value-stream mapping. 5 years
- Experience in executive-level reporting and strategic planning 5 years
- Experience with geospatial data, spatial workflows, and system integration. 2 years
- Experience working with diverse stakeholder groups, including program leaders, IT teams, and end-users. 5 years
Title: Business Analyst
Company: Enterprise Solutions Inc.
Location: Edmonton, Alberta, Canada