Overview
Business Analyst – Credit Cards – fulford Jobs in Lac-Brome, Canada at Coforge
Position: Business Analyst – Credit Cards – fulford )
Role:
Business Analyst – Visa POD
Initial Term: 6 months.
Working Hours:
PST.
Role Overview
The Business Analyst supporting the Visa POD will play a key role in the ongoing evolution, optimization, and support of Visa products and processes. The role focuses on continuous delivery, operational improvements, and enhancement initiatives across the end‑to‑end card ecosystem.
Key Responsibilities
- Support the Visa POD in delivering ongoing enhancements, defect resolution, and operational improvements across Visa products.
- Translate business needs into explicit user stories, acceptance criteria, and functional requirements aligned to POD priorities and sprint goals.
- Manage and refine backlog items in partnership with the Product Owner, ensuring readiness for sprint planning.
- Act as a liaison between business, operations, technology teams, and external partners, facilitating working sessions to clarify requirements and resolve issues.
- Support coordination across teams for cross‑functional initiatives impacting cardholder experience.
- Develop and maintain artifacts such as process flows, data mappings, business rules, and impact assessments.
- Analyze end‑to‑end impacts across card systems and ensure requirements align with Visa network rules, compliance, and audit expectations.
- Identify opportunities to improve operational processes, reduce friction, and enhance member experience.
- Support incident analysis, root cause identification, and remediation planning for production issues.
- Support UAT planning, test case development, and coordination across stakeholders, participate in defect triage and validation of fixes, and assist with release readiness activities and post‑implementation validation.
Required Skills & Experience
- 5–10+ years of Business Analyst experience in financial services or payments/cards.
- Experience supporting Visa credit products in a delivery or operations environment.
- Proven experience working in Agile delivery teams (Scrum/Kanban).
- Strong analytical, documentation, and stakeholder engagement skills.
- Familiarity with card processors and digital banking integrations.
- Business Analysis certification (CBAP, CCBA, PMI‑PBA) and/or Agile certification (CSM, PSM) considered an asset.
#J-18808-Ljbffr
Title: Business Analyst – Credit Cards – fulford
Company: Coforge
Location: Lac-Brome, Canada
Category: