Overview
Business Consultant – Intermediate Jobs in Edmonton, Canada at Joblinxsapp
Requisition
GOAPRDJP
Job Title
Business Consultant – Intermediate
Client
Government of Alberta – Justice
Location
Edmonton, AB (Onsite with some remote flexibility)
Duration
1 year Contract (possible extension)
Overview
The Government of Alberta is seeking an Intermediate Business Consultant to support a large-scale Infrastructure Modernization and Operations Transformation initiative within Court Technology Services. This role will focus on modernizing IT infrastructure and services, aligning operations with ITIL best practices, and strengthening hybrid cloud, disaster recovery, and business continuity capabilities.
Key Responsibilities
Operations & Service Transformation
Assess current IT operations across infrastructure and end‑user services
Define and document IT service catalogues, SLAs, KPIs, and ownership models
Design ITIL‑aligned processes (Incident, Change, Service Design, Continual Improvement)
Support organizational design and role definition
Lead change management and communication initiatives
Align processes with service management tools (e.g., Service Now)
Data Centre Modernization & Hybrid Cloud
Develop strategy for data centre modernization and hybrid cloud adoption (Azure/AWS)
Conduct options analysis and support decision‑making
Deliver a multi‑year strategic roadmap and tactical implementation plan
Collaborate with architects on solution design and technical requirements
Disaster Recovery, Resiliency & Business Continuity
Define RTO/RPO requirements with stakeholders
Design DR and resiliency architectures
Develop DR runbooks, recovery procedures, and test plans
Coordinate DR exercises and document outcomes
Build/update business continuity frameworks
Governance & Stakeholder Engagement
Prepare executive briefings, presentations, and decision documents
Support governance activities (risk, issues, reporting)
Develop business cases and strategic recommendations
Facilitate workshops and stakeholder consultations
Mandatory Requirements
Education
University degree with 4 years experience, or
2‑year diploma with 6 years experience, or
1‑year certificate with 7 years experience
Experience
5+ years supporting strategy execution (technology, process, operations)
5+ years at management level in large organizations (2000+ employees)
5+ years developing executive‑level communications and presentations
5+ years building stakeholder relationships across all organizational levels
5+ years developing business cases
Soft Skills
Excellent communication and stakeholder engagement skills
Strong analytical and problem‑solving abilities
Nice to Have
Experience with ITIL‑based service transformation, infrastructure modernization or hybrid cloud environments, disaster recovery and business continuity planning, digital transformation initiatives, public sector or government environments, financial analysis, reporting, and modeling, change management and communications planning
Experience creating process flows, roadmaps, gap analysis, RACI matrices
Knowledge of government planning and budgeting processes
Work Environment
Primarily onsite in Edmonton (some remote flexibility possible)
Standard hours:
Monday–Friday, 8:15 AM – 4:30 PM
Must work within Alberta
Deliverables
Infrastructure modernization strategy
IT service catalogue and operating model
ITIL‑aligned processes
DR and business continuity plans
Implementation roadmap and executive recommendations
Additional Requirements
Criminal record check required
Completion of mandatory government training (security, FOIP, etc.)
Must provide updated resume (with project durations in MMM/YYYY format) and 3 professional references
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Title: Business Consultant – Intermediate
Company: Joblinxsapp
Location: Edmonton, Canada
Category: