Overview

Customer Service Associate Jobs in Ottawa, Canada at Scotiabank

Drive customer satisfaction as a Customer Experience Associate at Scotiabank in Ottawa. You’ll play an integral role in helping clients achieve their financial goals through effective support and service.

This position requires a person-centric approach to connect with customers meaningfully. As a key member of our Canadian Banking network, you will harness your customer service skills to serve clients, process daily transactions, and identify sales opportunities. Emphasizing technology, you will help clients navigate our digital banking tools.

Key Responsibilities:

• Build lasting relationships with customers

• Address and uncover customer needs proactively

• Simplify complex banking concepts for clients

• Meet performance targets within a collaborative team

• Educate customers on mobile banking solutions

Requirements:

• Proven background in customer service

• Professional and friendly demeanor

• Ability to work flexible hours

• Comfort in sales situations

• Strong understanding of technology and banking

Elevate customer experiences and enhance your career at Scotiabank in Ottawa.
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Title: Customer Service Associate

Company: Scotiabank

Location: Ottawa, Canada

Category:

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