Overview
Director of Operations Excellence at Manulife Jobs in Toronto, Canada at Royal Bank of Canada>
Lead AI-driven operational solutions with Manulife as the Director of Operations Excellence in Asia. Transform insights into scalable improvements and oversee the implementation of cutting-edge AI technologies.
In this execution-focused role, you will report directly to the Head of Operations Excellence. Your responsibilities will span solution design, AI prototyping, and managing offshore IT implementations to ensure timely delivery of strategic improvements. Success lies in efficiently moving concepts to production while achieving measurable operational outcomes.
Key Responsibilities:
• Identify improvement opportunities from process mapping and diagnostics
• Develop pragmatic solution designs and implementation roadmaps
• Rapidly prototype AI applications and tools for operations
• Drive end-to-end implementation, ensuring business integration
• Communicate insights effectively across stakeholders
Requirements:
• Bachelor’s degree in Computer Science or related discipline
• 5–10 years in operations excellence or digital transformation
• Experience in financial services or regulated environments
• Knowledge of AI technologies and operations processes
• Strong communicator with project management skills
Embrace a role that combines AI innovation with tangible operational excellence at Manulife.
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Title: Director of Operations Excellence at Manulife
Company: Royal Bank of Canada>
Location: Toronto, Canada
Category: