Overview
Estimator, Customer Service/HelpDesk Jobs in Prince George, Canada at Craftsman Collision
Position: Estimator Role at Craftsman Collision
Join Craftsman Collision in Prince George, BC as an Estimator, offering exceptional customer service and sales support in a dynamic environment. Leverage your skills in assessing vehicle damage and claims processes.
As an Estimator, you will play a pivotal role at Craftsman Collision. This position requires a minimum of one year of relevant experience and knowledge in customer service. With expertise in estimating software like Mitchell and Audatex, you will assist customers with their claims while ensuring compliance with company standards.
Key Responsibilities:
• Provide high levels of customer service at all times
• Resolve concerns and escalate as necessary
• Determine customer needs for estimates and repairs
• Educate customers on claims and repair processes
• Book appointments and serve walk‑in customers
Requirements:
• At least 1 year of experience in a similar role
• Knowledge of insurance policies and procedures
• Strong verbal and written communication skills
• Valid class 5 driver’s license with a clean abstract
• Ability to work legally in Canada without restrictions
Bring your customer service expertise and estimating skills to Craftsman Collision in Prince George.
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Title: Estimator, Customer Service/HelpDesk
Company: Craftsman Collision
Location: Prince George, Canada
Category: