Overview
Food Services Manager Jobs in Kamloops, Canada at Westsyde Landing
The Hamlets at Westsyde, by Optima Living, 3255 Overlander Dr, Kamloops, British Columbia, Canada
Job Description
Posted Tuesday, June 16, 2026 at 6:00 AM
About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.
Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 4,300 residents.
Guided by our North Star, Let us welcome you home, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.
Position Summary
Reporting to the General Manager, the Food Services Manager is responsible for the safe, efficient, and resident-focused food and dining services within the community. This role oversees menu implementation and delivery of dietary accommodations, ensures compliance with food safety and regulatory standards, and manages inventory, cost controls, and documentation to support high-quality nutrition, resident satisfaction, and operational excellence.
All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person-centered care by respecting the uniqueness, dignity, and self-Determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.
Responsibilities Leadership and Team Oversight
- Provides leadership, support, guidance and mentorship to the food services team.
- Provides oversight and direction to the food services team through coordination of work routines.
- Conducts and attends team meetings; serves on committees as applicable.
- Ensures team members comply with all relevant Occupational Health and Safety regulations.
- Fosters a positive dining experience that promotes dignity, choice, and comfort for residents.
- Leads the development, implementation, evaluation, and revisions of food service-related goals, objectives, and outcomes.
- Reviews and implements menus to meet residents’ dietary requirements and preferences while make necessary changes as required in collaboration with dietitians.
- Oversees proper food handling, presentation, portion control and maintaining appropriate serving temperatures.
- Maintains accurate inventory records for food, supplies, and equipment.
- Implements and monitors cost control measures to reduce waste and manage food costs.
- Ensures proper storage and rotation of food items using the First In First Out method, maintaining freshness and safety.
Optima Community Engagement
- Ensures communication with residents, families and team members is managed effectively, with empathy and responsiveness.
- Collaborates with other team leads within the community to ensure that goals and planned changes are monitored and reviewed.
- Adapts meal plans based on resident feedback and changing dietary needs.
- Solicits regular resident and family feedback from surveys and other means.
Budget and Financial
- Participates in the operational, budgetary, and capital planning processes.
- Forecasts budget requirements as well as monitors and approves expenditures.
Quality Assurance
- Performs and evaluates organizational audits and key performance indicators and shares the results for quality improvements.
- Investigates and documents incidents and complaints, ensuring prompt corrective actions.
- Manages risks, communicates problems and finds solutions for quality improvements and risk mitigations.
- Reviews external…
Title: Food Services Manager
Company: Westsyde Landing
Location: Kamloops, Canada
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