Overview
Guest Service Front Desk Agent Jobs in Ancaster, Canada at Crescent Hotels & Resorts
Position: Guest Service Front Desk Agent Role
Become a key part of guest satisfaction at Crescent Hotels & Resorts as a Front Desk Agent. You’re tasked with providing top-notch service while managing registrations and check-outs.
As a Front Desk Agent, your dedication to hospitality will shine through in your interactions with guests. You will efficiently check in and out patrons while processing payments and resolving any inquiries they may have. This position requires strong teamwork, enthusiastic service, and flexibility in scheduling throughout the week.
Key Responsibilities:
• Register guests and manage the check-out process
• Process payments using the point-of-sale system
• Resolve guest queries and complaints effectively
• Implement up-selling techniques to enhance hotel offerings
• Stay updated on hotel services and local area information
Requirements:
• Experience as a Front Desk Agent or in customer service
• Strong focus on guest satisfaction and service excellence
• Willingness to work varied shifts, including evenings
• Proficient computer and communication skills
• Previous Hilton experience is advantageous
Contribute to a welcoming environment at Crescent Hotels & Resorts, where guest happiness is your mission.
#J-18808-Ljbffr
Title: Guest Service Front Desk Agent
Company: Crescent Hotels & Resorts
Location: Ancaster, Canada
Category: