Overview
Housekeeping Manager Jobs in Tofino, Canada at Kaizen Lab Inc.
About Hotel Zed
At Hotel Zed we are Rebels Against the Ordinary and our Hotel Zed (Tofino, BC) is looking for a full-time Housekeeping Manager to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day.
Core Values
- Be Real
- Have Fun
- Make Everything Better
- Have Each Other’s Backs
Benefits & Work Perks
- Staff accommodation on site or an additional $2/hour housing allowance for those with their own accommodation
- Free nights at any of our hotels + discounts for friends & family
- Live Your Best Life program to fund any courses/lessons you’d like to take (covers from post-secondary tuition to surf lessons!)
- Gift cards for achieving targets
- Employee purchase program so you can get sweet deals on everything from electronics to linens
Salary
$50,000 – $60,000
Responsibilities First 3 Months
- Spend time with your team, working in rooms with them to learn our standards and processes
- Sit down and meet with each member of your team to learn more about their story and goals
- Learn the ins and outs of our hotel, how it is currently being run, systems and processes with an eye to identify gaps and areas of improvement
- Build relationships with the leadership team in Tofino including the Resort General Manager, Assistant Manager, Staff Accommodation Manager, Front Desk Supervisor, and the ROAR Tofino restaurant leadership team
- Take ownership of scheduling and managing your team
- Meet with People & Culture to understand your responsibilities around performance management, leadership, HR procedures and P&C programs and benefits
- Begin to champion the Pickle Program (our internal recognition program) with the team
- Learn our process for hiring and interviewing, support the GM with all recruitment needs for the housekeeping department
- Become an expert in our productivity and efficiency systems, coaching and training your team
- Get on top of supplies ordering and inventory management, and storage and organization of housekeeping spaces
First 12 Months
- Know your team inside and out, able to identify key players for future development
- Take ownership of recruitment, onboarding, and training for your department
- Build and foster trusting relationships with your team across all departments
- Champion our internal recognition program and see an increase in Pickles being awarded across your team
- Understand and own the financial standing of your department and be able to confidently speak to the finances with your GM and Finance
- Ensure robust Health and Safety procedures are followed and championed with the team
- Provide ongoing training, coaching and development for all team members and help them find paths to sustainable success
- Develop a routine of frequent room checks to ensure a high standard of cleanliness and that our building and guest rooms are in outstanding working condition
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Title: Housekeeping Manager
Company: Kaizen Lab Inc.
Location: Tofino, Canada
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