Overview
HR Operations Analyst Jobs in Longueuil, Canada at Segment (Twilio)
Elevate employee experience as an HR Operations Analyst at RTx in Longueuil, Quebec. This hybrid role focuses on optimizing HR processes and providing frontline service support.
As a vital member of the HR Service Centre, you will deliver exceptional client support while driving improvements across HR operations. Collaborate with HR, IT, and Operations teams, leveraging systems like Workday and Service Now to resolve inquiries, analyze trends, and recommend enhancements to the employee experience.
Key Responsibilities:
• Resolve inquiries through multiple communication channels
• Act as a service culture ambassador during all interactions
• Optimize HR systems for trend analysis and improvements
• Document and escalate complex cases effectively
• Participate in HR transformation and operational efficiency projects
Requirements:
• 1–3 years in HR shared services or customer support
• Strong problem-solving and data analysis skills
• Ability to collaborate with multidisciplinary teams
• Excellent attention to detail and documentation skills
• Proficient with MS Office and HR systems
Support RTx’s commitment to continuous improvement and exceptional service in HR operations in Longueuil.
#J-18808-Ljbffr
Title: HR Operations Analyst
Company: Segment (Twilio)
Location: Longueuil, Canada
Category: