Overview
IT Coordinator Jobs in Waterloo, Ontario, Canada at Avia NG Airport Consultants
Background
Avia NG Airport Consultants represents the NextGen in airport consulting and brings together a unique team of experienced engineers, project managers, technologists, and pilots that share a passion for airports and aviation. We take pride in creating and fostering a work environment where each person is treated as an individual and not a number. This passion motivates and drives us to deliver timely, high-quality, and innovative services to our clients and business partners.
We like to think this has been the reason we’ve been growing so rapidly — because our employees are just as important as our clients. We treat all with integrity and foster transparency in our work — this is what fuels our success.
We are seeking a hands-on and detail-oriented IT Coordinator to support the implementation of internal IT initiatives and systems across the company.
What are the perks?
Working with us, of course!
As awesome as we are, we also make sure you’re well-compensated and rewarded for your performance with bonuses and profit sharing.
We offer:
- RRSP – Company matching contribution
- 100% Company-paid benefits
- Opportunities for growth and development
- Hybrid work policy and flexible hours
- Brand new open-concept office with great lighting
Why are we hiring?
As Avia NG grows, so do our systems and infrastructure needs. Our internal IT Committee sets the strategic direction for technology at the company—but we need someone on the ground to make it happen. We’re hiring a permanent, full-time IT Coordinator to execute committee decisions and help drive improvements to our technology, cybersecurity, and digital processes across all departments.
Job Summary: IT Coordinator
The IT Coordinator is responsible for supporting and advancing technology systems, IT infrastructure, cybersecurity protocols, and internal processes across the organization. This role will ensure that the decisions of the IT Committee are actioned effectively and in alignment with our IT Governance Framework and Charter.
You will coordinate IT-related projects, provide support to staff on technology-related matters, liaise with vendors, and document system improvements. This is a great opportunity for someone with a mix of technical and hands-on skills who enjoys making systems run better.
Key Responsibilities:
- Execute and support IT Committee decisions in accordance with the IT Governance Framework and Charter.
- Coordinate and manage IT projects and initiatives, ensuring alignment with business goals, and track progress, risks, budgets, and compliance.
- Support research and evaluation of technology solutions (hardware, software, systems).
- Liaise with external vendors and internal stakeholders to support procurement, deployment, and troubleshooting
- Assist with the management of IT equipment including network infrastructure and end user assets.
- Support the setup, maintenance, and troubleshooting of hardware, software, and systems.
- Manage and maintain inventory logs and lifecycle tracking for IT hardware, software, and licenses.
- Procure IT assets and software licenses.
- Manage IT user accounts, authentication and device management.
- Ensure data backups are completed and test recovery infrastructure.
- Assist with documentation and implementation of IT policies, procedures, and training materials.
- Help coordinate internal change management and communications related to technology rollouts.
- Support cybersecurity measures, incident response processes, and system access/security protocols.
- Provide internal support and guidance on use of business applications, collaboration tools, and systems.
What do we need from you?
The ideal candidate is a problem-solver with strong coordination and communication skills, who can translate strategic direction into action. A background in IT coordination, systems administration, or project support is ideal—but more important is your ability to own projects and see them through.
Qualifications:
- 3-5 years of experience in IT coordination, systems support, or technical project delivery.
- Strong organizational and problem-solving skills.
- Ability to manage and prioritize multiple tasks and deadlines.
- Knowledge of business systems, networks, hardware/software administration, and IT best practices, such as Microsoft 365, Azure AD, Entra and Intune.
- Proficient in Microsoft Office Suite; experience with Teams, SharePoint, or project management tools is an asset.
- Familiarity with cybersecurity principles, data privacy, and system compliance.
- Excellent written and verbal communication skills.
- Experience preparing documentation, tracking project milestones, and communicating with cross-functional teams.
Bonus Experience/ Skills:
- Experience supporting infrastructure or software projects.
- Experience with cloud data storage systems.
- Understanding of IT governance frameworks or policy implementation.
- Familiarity with internal committee processes or corporate decision-making environments.
- Post-secondary education in Information Technology, Systems Administration, or related field.
How To Apply:
Interested candidates should submit a cover letter and resume to [email protected]. Avia NG is committed to providing equal opportunity to candidates of all abilities. Should you require assistance during the recruitment process, please message us directly through [email protected].
We thank all applicants for their interest in Avia NG, however, only those selected for an interview will be contacted.
Feel free to check us out online at https://aviang.ca/ or follow us on LinkedIn
Title: IT Coordinator
Company: Avia NG Airport Consultants
Location: Waterloo, Ontario, Canada