Overview

Junior Title Officer Jobs in Oakville, Canada at First American

Company Summary

FCT provides industry‑leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. The company promotes diversity and collaboration, offering employees opportunities to build meaningful careers and make a positive impact on colleagues, customers and communities.

Job Summary

The Junior Title Officer will support clients and internal teams by preparing and reviewing title documents, conducting searches, and managing insurance requests within documented service level agreements. This role emphasizes strong customer service, quality control, and adherence to underwriting guidelines.

Responsibilities

  • Prepare and review documents, including title searches, applying Underwriting Guidelines to all files.
  • Complete all Requests for Insurance in line with individual lender procedures and service level agreements.
  • Respond to all communications in accordance with best practices and STAR Qualities.
  • Develop internal and external partnerships to enhance the overall customer service experience.
  • Complete daily quality control audits as per guidelines.
  • Handle inbound and/or outbound customer calls.
  • Assist with reports, filing, and data entry as required.

Qualifications

  • Previous experience in the financial and/or legal environment is an asset.
  • Strong customer service skills focused on building relationships.
  • Excellent attention to detail and ability to manage competing priorities.
  • Ability to exercise good judgment in protecting confidential information.
  • Strong organizational skills and ability to manage workload in a busy office environment.
  • Working knowledge of social media automation tools.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); advanced computer skills in Word and Excel.

Salary and Hours

Core hours of operation are 8:30 a.m. – 9:00 p.m., Monday through Friday. Total direct compensation ranges from $39,000 to $46,870 CAD.

Benefits

  • Employee and Family Assistance Program (EFAP) and Wellness Essentials.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance‑based incentives.
  • Opportunity to participate in the company stock purchase plan.

EEO Statement

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodation requests are accepted as part of the hiring process. FCT is an equal opportunity employer committed to an active nondiscrimination program. All employment terms are based on qualifications without regard to race, color, place of origin, ethnic origin, citizenship, disability, sex, sexual orientation, gender identity and expression, religion, marital status, family status, age, or any other prohibited basis.

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Title: Junior Title Officer

Company: First American

Location: Oakville, Canada

Category:

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