Overview
Operations Officer II Jobs in Markham, Ontario, Canada at Robertson & Company Ltd.
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.
Contract Period: 6 months
Pay Rate: TBD
Location: Markham, ON
Location Type: Onsite
Business Hours: Monday-Friday; 8:00 AM – 4:00 PM
Job Responsibilities:
- Provide a high level of administrative support to our customers and internal partners ensuring all insurance policies received are processed accurately and are reflective of the customer's intentions.
- Responsible for managing daily tasks, handling all customer requests by fax/mail and solving customer issues when required.
- Responsible for posting cheque payments, handling premium billing issues or errors, filing, processing daily reversals/rejects from PAC and Visa transactions.
- Assisting with claim issues and completing cancellation requests.
Experience & Qualification Requirements:
- Post-secondary education required.
- 2-4 years of Insurance/Banking experience.
- Excellent organizational and time management skills.
- Ability to communicate effectively, both written and verbally.
- Exceptional attention to detail and accuracy.
- Able to work independently and as part of a team, with a strong commitment to enhancing customer experience.
- Ability to adhere to established deadlines, handle high volumes of work and adjust to shifting priorities and changes in procedures.
- Self-motivated and goal-oriented, with a view to constantly improving and learning.
- Must possess good investigative and problem-solving skills, along with the ability to analyze a situation and make a recommendation.
- Some knowledge of Insurance system would be an asset (CSC, Policy Admin)
- Software – Outlook and Microsoft Office would be an asset.
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.
Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.
We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.
Title: Operations Officer II
Company: Robertson & Company Ltd.
Location: Markham, Ontario, Canada