Overview
Pharmacy Assistant Jobs in Mission, Canada at Shoppers Drug Mart
Position: Pharmacy Assistant, Hourly Full Time Day
Summary
Assist with the technical functions of dispensing prescriptions, participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and provide superior, timely, and pleasant service to customers.
Customer Service
- Greet customers promptly and gather prescription information according to Standards.
- Perform duties in priority according to Role assigned on Role Assignment Schedule.
- Refer clinical inquiries to the pharmacist.
- Set realistic customer expectations regarding wait times.
- Locate and cash out prescriptions and ancillary items.
- Ensure customers requiring counseling are referred to the Pharmacist.
- Maintain and control the cash register in the dispensary.
- Adhere to all confidentiality and privacy requirements.
Administration
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
- Prepare and submit orders except for controlled drugs and narcotics.
- Adjudicate third‑party billing, online and manage manual Third‑Party Accounts.
- Answer telephone calls and refer to a pharmacist when necessary.
- Manage incoming faxes according to Pharmacy Standards of Practice.
- Assist pharmacist in coordinating callbacks.
- Accurately file completed documentation as per Pharmacy Standards of Practice.
Prescription Workflow
- Assist in prescription preparation to company’s standards and professional services.
- Data entry for new prescriptions and managing refill request processing.
- Select medications to fill prescriptions according to Pharmacy Standards of Practice.
- Efficiently count or measure, package, and label prescriptions as per Pharmacy Standards.
- Accurately enter and maintain appropriate data within the applicable Pharmacy systems.
Skills & Qualifications
- High School Diploma.
- Diploma from a Pharmacy Assistant credited course preferred.
- Previous Pharmacy Experience preferred.
- Effective organizational skills, ability to multi‑task.
- Problem solving skills.
- Strong attention to detail.
Benefits
- Flexible and varied schedules.
- Competitive pay.
- Online learning through Academy.
Hiring Range
$19.00 – $23.25 per hour.
Accommodation
Accommodation is available upon request for applicants and colleagues with disabilities.
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Title: Pharmacy Assistant
Company: Shoppers Drug Mart
Location: Mission, Canada
Category: