Overview
Senior Business Analyst Jobs in Toronto, Ontario, Canada at Open Systems Technologies
Job Title: Senior Business Analyst
Location: Downtown Toronto – 5 days onsite
Term: 12 month contract plus multiple extensions
Description
The Senior Business Analysts will work closely with the business SMEs and technical leads to develop, document, and clear implementation-ready Acceptance Criteria for ONE ID 2.0. Their work will ensure the backlog is fully prepared to support ongoing delivery. They will translate approved business outcomes, policies, and standards into clear acceptance conditions that support secure, scalable, and interoperable identity services across the healthcare system—especially in IAM areas like authentication, authorization, identity lifecycle, consent, and privacy.
Must-haves:
- 7+ years of Business Analysis experience, with at least 3 years in senior BA roles supporting large-scale digital or identity-related programs.
- Proven experience developing detailed, testable requirements, translating user stories into clearly defined process flows, workflows, functional capabilities, and implementation-ready system specifications to support Agile delivery frameworks.
- Proven experience developing and managing detailed data requirements, including data elements, structures, and data flows required to support business, system functionality, and system interoperability.
- Experience working within digital identity, access management, authentication, authorization, or interoperability domains in support of secure digital services.
- Hands-on experience with Azure DevOps (ADO) for work item management, backlog refinement, and documentation.
- Demonstrated ability to independently analyze, clarify, decompose, and document high complexity functional requirements.
- Experience in multi-stakeholder public-sector or health-sector environments.
- Proven ability to collaborate with architects, product owners, testers, and integrators to drive clarity and alignment.
- Exceptional written communication skills — ability to articulate precise, unambiguous requirements.
Responsibilities:
- Analyze and decompose workflows, data needs, decision points, and exceptions for the IAA solution.
- Identify and resolve inconsistencies across user stories and capability areas.
- Research IAM concepts (digital identity, authentication, authorization) to close knowledge gaps.
- Define clear, testable acceptance criteria aligned with business rules, architecture, security, and integration needs.
- Collaborate across teams to align on requirements, dependencies, and decisions, ensuring quick resolution of gaps.
- Ensure documentation quality, adherence to standards, and maintain traceability from requirements to design.
- Support Agile delivery by participating in ceremonies and ensuring stories meet Definition of Ready
Desired Skills:
- Knowledge of digital identity frameworks such as OIDC, OAuth 2.0, SAML, or NIST 80063.
- Experience working in health information management, provider data, or digital health ecosystems.
- Familiarity with public-sector governance, privacy, and cybersecurity considerations.
- Proficiency with tools including Azure DevOps, Confluence, Miro/Lucid, Visio, and Excel.
- Experience working with solution integrators and large vendor teams.
Required Skills:
- Proven ability to write clear, detailed, and testable acceptance criteria for user stories.
- Strong experience leading discovery sessions and translating business needs into structured user stories.
- Ability to identify, document, and apply business rules, workflows, and dependencies across user stories.
- Experience managing and refining user story backlogs, organizing stories into work packages, and tracking status in Agile tools (e.g., Azure DevOps).
- Demonstrated ability to work with business and architecture stakeholders to review, validate, and obtain approval of requirements
Evaluation Criteria:
- Minimum 7+ years, including senior-level work on complex digital programs 15 Points
- Demonstrated experience analyzing high-volume functions, processes, workflows, and user stories and producing clear, structured, unambiguous acceptance criteria suitable for architects, testers, and solution integrators. 20 Points
- Experience in IAM/digital identity, authentication/authorization workflows, or provider identity systems. 20 Points
- Hands-on experience using Azure DevOps for backlog management, backlog refinement, Sprint management, requirements and test management, and traceability. 10 Points
- Demonstrated ability to lead sessions, clarify requirements, and drive consensus in multi-party environments. 15 Points
- Experience developing detailed data requirements and rationalizing across a high volume of processes. 20 Points
Title: Senior Business Analyst
Company: Open Systems Technologies
Location: Toronto, Ontario, Canada