Overview
Service Advisor Chevrolet Buick GMC Jobs in Maple Ridge, Canada at AutoCanada
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Position
Service Advisor
Dealership
Maple Ridge Chevrolet Buick GMC
Location
Pitt Meadows, BC
Classification
Full-Time, Immediate Hire
Maple Ridge Chevrolet Buick GMC is part of the Auto Canada dealership network, the largest Canadian‑owned and publicly traded automotive dealer group. The dealership values innovation, data‑driven insight and commitment to team members, customers and operational excellence.
Your area of focus
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience. The role requires a friendly and motivational individual who will play a key part in curating the service experience for valued clients choosing to service their vehicles at our dealership.
What drives your day‑to‑day
- Estimating the cost and time needed for a wide range of repairs.
- Welcoming customers and discussing their needs.
- Answering customer inquiries in person or on the phone.
- Developing repair estimates considering materials, supplies and labor.
- Preparing repair orders by detailing vehicle problems or symptoms.
- Connecting customers to the appropriate auto technician.
- Test‑driving vehicles to confirm repairs meet customer expectations.
- Maintaining automotive records by tracking problems and corrective actions.
What are the must‑haves
- Minimum of 2 years dealership experience in a Service Advisor role.
- CDK experience is an asset.
- Strong automotive knowledge.
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Thriving in a fast‑paced environment with many priorities.
- Demonstrated communication and interpersonal skills.
- Ability to remain calm when customers and/or situations are stressful.
- Organization and follow‑up skills.
- Experience and desire to work with technology.
The perks
- Competitive compensation and benefits package.
- Employee vehicle purchase & service plans.
- Employee and family assistance programs.
- Company‑wide appreciation events and contests throughout the calendar year.
- Professional development and growth opportunities.
We foster a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all team members. As an equal‑opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Auto Canada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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Title: Service Advisor Chevrolet Buick GMC
Company: AutoCanada
Location: Maple Ridge, Canada
Category: