Overview
Shipping Clerk- Split Shift Jobs in London, Canada at ODW Logistics
The Shipping Clerk handles all administrative duties relating to receiving, storing, maintaining, shipping, and invoicing of customer inventory. The Shipping Clerk works directly with the warehouse leadership team, employees, and customers.
Essential Responsibilities
- Process and monitor shipping and receiving transactions and documentation (e.g., receipts, bills of lading, orders, confirmation of shipments, etc.).
- Communicate effectively with transportation, OFR, management, co‑workers, and customers using appropriate media (phone, email, face‑to‑face).
- Manage customer information using Warehouse Management System and Microsoft Office tools.
- Monitor damaged and/or on‑hold product, notify vendors, and work with OFRs.
- Collaborate with customer on necessary needs, including workflow organization, prompt response time frames, long‑term relationship building, and working to accomplish win‑win outcomes.
- Research, resolve, and communicate customer, inventory, order, and inbound discrepancies.
- Complete daily and/or monthly customer reporting documentation.
- All other duties as assigned.
Minimum Qualifications
These may be representative, but not all‑inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.
Education & Experience
- 1–2 + years of customer service or related experience preferred.
- High school diploma or equivalent education/work experience preferred.
- Proficiency in Microsoft Office tools, data entry and internet application experience preferred.
- Previous experience with Warehouse Management System (AS400) preferred.
Capabilities
- Ability to work in a fast‑paced, team‑oriented environment.
- Excellent verbal and written communication skills.
- Patience and adaptability.
- Conflict resolution and technical proficiency.
- Problem‑solving and time‑management skills.
Physical & Mental Requirements
- Hear, read, and comprehend, write and communicate.
- Continuously sit, type and perform repetitive wrist motion.
- Occasionally stand, walk, bend, squat/kneel, twist/turn or reach.
- Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities.
Physical demands are representative of those required to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Pay rate: $20/hour
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Title: Shipping Clerk- Split Shift
Company: ODW Logistics
Location: London, Canada
Category: