Supervisor, Asset Protection, Audit & Control

Overview

Supervisor, Asset Protection, Audit & Control Jobs in Calgary, Canada at Holt Renfrew

Overview

Holt Renfrew offers you an inspiring, fashion‑driven environment with opportunities to learn and grow. From our partnerships with iconic luxury brands to commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew provides competitive total compensation, a generous employee discount, pension, health & dental benefits, tuition assistance, and ongoing learning and development.

Position

Supervisor, Loss Prevention

Responsibilities

• Supervise team of Loss Prevention Investigators and effectively schedule the LP team to ensure adequate coverage at all times; ensure LP duties are completed to department standards.
• Serve as a business partner in generating, analyzing and communicating reports related to stock shortage performance, investigations and fraud prevention objectives.
• Review inventory accuracy and shortage controls across the store environment to determine risk exposures and trends; provide recommendations to achieve store goals.
• Communicate store audit results to the store management team to address operational opportunities and improve operational excellence.
• Ensure the store is compliant with all Health and Safety related in‑house functions; ensure incident reports, training and safety measures are completed reliably and on time in accordance with Holt Renfrew standards.
• Collaborate with store teams and departments to communicate Loss Prevention directives and Merchandise Protection Standards; maintain a strong relationship with the visual team and Manager.
• Partner with Store Operations on inventory cycle counts to ensure stock accuracy and drive stock loss investigations to support shrink reduction and fraud prevention.
• Collaborate with store teams and support the Loss Prevention Manager with creating a Security and Safety plan for each store event and the execution of the plan during the event.
• Oversee the review of exception‑based reports to identify policy infractions and initiate internal investigations; work with Manager, Investigators and Human Resources on investigations.
• Conduct internal and external Loss Prevention investigations in collaboration with law enforcement and other agencies to mitigate loss due to theft and fraud.
• Lead, motivate and retain teams of high performing employees; provide ongoing coaching, recognition and development to direct reports.
• Ensure compliance with privacy policies, regulations, and cyber security measures.

Ideal candidate

• Degree or diploma in Law Enforcement or related discipline, or equivalent experience.
• Minimum three years of progressive Loss Prevention experience in a high‑volume, fast‑paced retail environment.
• Positive, high‑energy team player with proven leadership capabilities who takes initiative, accountability, and delivers results through others.
• Excellent communication, presentation and negotiation skills.
• Formal training in WZ interview techniques or other related interviewing and interrogation techniques.
• Experience leading change in a rapidly growing business environment.
• Current Provincial Security Guard License.
• Standard First Aid, CPR OPA Level II.
• Proficient in Microsoft Office and aptitude for system‑based tools.

Measures of success

• Contribution to financial objectives.
• Individual objectives linked to the achievement of department goals.
• Feedback from internal and external clients.

Compensation and Benefits

Hiring Range / Échelle salariale à l’embauche: $63,066.66 – $77,200.00 per year. Final compensation is determined based on the candidate’s skills, qualifications, and assessed contributions after the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We offer a comprehensive benefits package, including pension matching, incentives, and employee discount.

Equal

Opportunity

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. If you require accommodation during the recruitment process, please email  All requests are confidential and used only to meet candidate needs.

Company values (selected)

• We are Canada’s fashion and lifestyle retailer, committed to sustainability and positive change.
• Personal service, warmth, unity, and excellence guide how we work with customers and colleagues.
• We strive for responsible, respectful, and inclusive practices across the organization.

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Title: Supervisor, Asset Protection, Audit & Control

Company: Holt Renfrew

Location: Calgary, Canada

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