Overview
Supervisor, Customer Service/HelpDesk, Event Manager / Planner Jobs in Ladysmith, Canada at Oak Bay Marine Group
Position: Oak Bay Marine Group Supervisor Role
Location: Ladysmith
Lead exceptional guest experiences at Oak Bay Marine Group as a Guest Services Supervisor in Ladysmith. Support our commitment to safety and service excellence in a collaborative team environment.
As a Guest Services Supervisor, you will assist the Marina Manager in operational duties prioritizing customer satisfaction and facility quality. Ideal candidates will blend strong interpersonal skills with a love for outdoor tourism. You’ll guide a dedicated team and ensure our marina meets high standards of service and safety.
Key Responsibilities:
• Deliver excellent customer service aligned with our Core Values
• Address guest inquiries and resolve issues promptly
• Work closely with team members to foster a positive atmosphere
• Welcome and assist moorage customers upon arrival
• Drive revenue by managing moorage efficiently
Requirements:
• Post-secondary education or equivalent in related fields
• Pleasure Craft Operator’s Certificate (PCOC) needed
• Proficient with Microsoft Office Suite
• Experience supervising a diverse team
• Knowledge of marine operations is beneficial
Utilize your leadership skills to create a welcoming environment for guests at Oak Bay Marine Group’s marina.
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Title: Supervisor, Customer Service/HelpDesk, Event Manager / Planner
Company: Oak Bay Marine Group
Location: Ladysmith, Canada
Category: