Overview
Technical Inside Sales Jobs in Cambridge, Ontario, Canada at Summit Water Group
Technical Inside Sales
Summit Water (summitwater.ca)
Location: Cambridge, Ontario
Industry: Water Industry. Engineering, Sustainability, ESG, Technology, Environmental, Mechanical.
WHO YOU ARE
You love to solve problems and help customers find the best solutions for their project requirements. You combine knowledge with interpersonal skills and detailed explanations to deliver outstanding solutions to customers. You are ambitious, eager to learn and want to be a part of an exciting, dynamic company that is growing.
WHO WE ARE
Summit Water provides innovative solutions for the water industry. With a team of engineers and product specialists, the company distributes pumps and water treatment systems for a broad range of municipal, commercial, industrial and residential applications. In addition, the company is a leading manufacturer of commercial water reuse systems under the Net Zero Water brand. Summit Water – Innovative Solutions for a Changing World. Summitwater.ca
ABOUT THE POSITION
We are seeking a motivated and technically skilled Inside Sales Representative to join our team. The ideal candidate will have a strong background in engineered pump solutions and a passion for providing excellent customer service. As a Technical Inside Sales Representative, you will be responsible for supporting our sales team, responding to customer inquiries, and helping to drive sales growth. You will be primarily working in our new northwest Cambridge facility.
RESPONSIBILITIES:
- Provide technical support and product information to customers via phone, email, and chat.
- Assist customers in selecting the appropriate pump solutions for their needs.
- Prepare and follow up on quotes, proposals, and sales orders.
- Collaborate with the outside sales team to develop and execute sales strategies.
- Maintain and update customer records in our CRM system.
- Stay current with product knowledge, industry trends, and competitive offerings.
- Assist in resolving customer issues and ensuring customer satisfaction.
- Participate in training sessions and team meetings to continuously improve product knowledge and sales skills.
QUALIFICATIONS:
- Bachelors in engineering, Business, or a related field, or equivalent experience.
- Minimum of 2 years of experience in technical sales, preferably in the pump industry.
- Strong technical aptitude and ability to understand and explain engineered pump solutions.
- Excellent communication and interpersonal skills.
- Proficient in using CRM software and Microsoft Office Suite.
- Self-motivated, detail-oriented, and able to work independently.
- Strong problem-solving skills and a customer-focused mindset.
Title: Technical Inside Sales
Company: Summit Water Group
Location: Cambridge, Ontario, Canada