Overview
Tool Rental Associate Part Time Jobs in Woodstock, Canada at The Home Depot Canada
Pay Range
: $18.50 – $19.50 per hour (base salary only).
Benefits
: semi‑annual bonuses tied to business performance;
Deferred Profit‑Sharing Program; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; merit‑based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Position Overview
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They focus on department and product knowledge, provide information on product features, and are familiar with related items in order to sell an entire project. Associates greet, engage, and thank each customer and provide basic service in adjacent departments, ensuring customer satisfaction and solving customer needs.
Key Responsibilities
- Ensures Customer Satisfaction
- Follow Home Depot’s GET Model of customer service (Greeting, Engaging, Thanking the customer)
- Actively seek customers throughout the store and escort them to appropriate merchandise, regardless of department
- Ask open‑ended questions about the customer’s projects to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc., and recommend them
- Drives Sales
- Discuss available options (good, better, best) and suggest related items or services beyond the customer’s department that they may need
- Educate customers about the whole project
- Use the empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: ensure all products are signed, displayed, and clean
- Builds Skills and Knowledge
- Maintain knowledge of all products in the department and adjacent departments
- Proactively seek knowledge on all products and services
- Maintains Safety and Security
- Follow all safety policies and procedures, loss‑prevention policies and procedures
Competencies
- Communicates Effectively
- Customer Focus
Skills
- Interpersonal Skills
Direct Manager/Direct Reports
- Department Supervisor
Travel Requirements
- No travel requirements
Physical Requirements
- Ability to bend, stoop, reach, twist, lift, push, pull, and move items
Working Conditions
- Flexible schedule that may include evenings and weekends
- Warehouse environment that can be dusty and noisy
- Frequent open doors causing drafts and changes in interior temperature
Minimum Education
- High School Diploma or equivalent
Minimum Years Of Work Experience
- 1 to 2 years of retail or trade experience (an asset)
Minimum Leadership Experience
- Not applicable
Certifications
- Not applicable
Other Requirements/Assets
- Not applicable
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses AI technology to assist with the screening and assessment of applicants for this position. The technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
#J-18808-Ljbffr
Title: Tool Rental Associate Part Time
Company: The Home Depot Canada
Location: Woodstock, Canada
Category: