Overview
UX Lead Customer Experience at Home Depot Jobs in Toronto, Canada at The Home Depot
Position: UX Lead for Customer Experience at Home Depot
Elevate customer interactions as a UX Lead at The Home Depot Canada, focusing on user experience management in a collaborative, in-office setting. Help shape the future of the shopping journey through strategic vision and team leadership.
This dynamic role demands experience in project management, stakeholder collaboration, and UX team development. You will drive projects to improve customer engagement and optimize shopping experiences through data and insights. A strong background in eCommerce and proficiency in tools like Adobe Analytics is required to succeed in this position.
Key Responsibilities:
• Leverage research to enhance shopping experiences
• Align with stakeholders for category-focused priorities
• Manage project planning and team workload
• Monitor metrics for continuous improvement
• Guide performance reviews and team coaching
Requirements:
• 2+ years in a relevant UX field
• 1+ year of leadership experience
• Strong communication and organizational skills
• Familiar with data management tools
• Proven experience in eCommerce projects
Lead transformative user experiences with data-driven insights and team collaboration at The Home Depot Canada.
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Title: UX Lead Customer Experience at Home Depot
Company: The Home Depot
Location: Toronto, Canada
Category: