Overview
UXBR: Service Design; Winter REPOST Jobs in Brantford, Canada at Wilfrid Laurier University
Position: UX112 BR: Service Design (Winter 2027) REPOST
UX112 :
Service Design (Winter 2027) REPOST
Position Summary: Service design is the activity of planning an organization’s resources and practices in order to better support customer experiences over time. Students in this class will be introduced to principles of good service design and how it relates to user experience design and user experience research. Students will work on a project to connect back‑of‑house processes to front‑of‑house experiences culminating in the creation of a service blueprint.
Qualifications – Required Academic Degree: Master’s Degree
- PhD with emphasis in User Experience, Human‑Computer Interaction, Human Factors, Cognitive Psychology, Interaction Design, Business or equivalent is preferred
- Teaching experience at the college or university level or experience providing training in UX, Service Design or equivalent is required
- Professional experience in UX, Service Design or equivalent is required
- Commitment to promoting diversity, equity and inclusion in the classroom is preferred
- Currency with industry best practices and tools relevant to the course is preferred
Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from qualified members of the equity‑deserving groups. Indigenous candidates who would like to learn more about equity and inclusive programming at Laurier are welcome to contact the Office of Indigenous Initiatives at .
Candidates from other equity‑deserving groups who would like to learn more about equity and inclusive programming at Laurier are welcome to contact Equity and Accessibility at . We have strived to make our application process accessible; however if you require any assistance applying for a position or would like this job posted in an alternative format, please contact Faculty Relations at .
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Title: UXBR: Service Design; Winter REPOST
Company: Wilfrid Laurier University
Location: Brantford, Canada
Category: